fg771 Privacy Policy

1. Introduction

fg771 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players — and that trust begins with being transparent about how your data is handled.

This Policy applies to all personal data collected through the fg771 website at fg771.app, the fg771 mobile application, and any other fg771-branded digital touchpoints. It covers data collected during account registration, gameplay, financial transactions, customer support interactions, and general platform use.

Please read this Policy carefully. If you do not agree with the practices described herein, you should discontinue use of the fg771 platform. For questions about this Policy, you may contact our Data Protection Officer at the contact details provided in Section 13.

2. Data We Collect

fg771 collects personal data that is necessary to provide you with a safe, compliant, and functional gaming experience. The categories of personal data we collect include:

2.1 Data You Provide Directly

Most of the personal data fg771 holds is provided directly by you during account registration, KYC verification, deposit and withdrawal requests, and when you contact our customer support team. You are responsible for ensuring that the information you provide is accurate and up to date.

2.2 Data Collected Automatically

When you access the fg771 platform, certain technical and usage data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, browser type, and information about how you navigate the platform. This data is used for security monitoring, fraud prevention, and platform analytics.

2.3 Data from Third Parties

fg771 may receive personal data about you from third-party payment providers (such as GCash, PayMaya, BPI, BDO, and Metrobank) in connection with deposit and withdrawal transactions, and from identity verification service providers used to conduct KYC checks. Such data is handled in accordance with this Policy.

3. How We Use Your Data

fg771 uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your fg771 account, including verifying your identity and age in compliance with the 21+ requirement.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory Compliance: To comply with PAGCOR requirements, anti-money laundering (AML) obligations, and the Data Privacy Act of 2012.
• Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with your fg771 account.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, in accordance with our Responsible Gaming obligations.
• Platform Improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the fg771 platform.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications about fg771 offers and updates.

fg771 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Legal Basis for Processing

fg771 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and fg771 — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine law, including PAGCOR licensing conditions, AML regulations, and the Data Privacy Act.
• Legitimate Interests: Processing is necessary for fg771's legitimate interests in operating a secure, fraud-free platform, provided those interests are not overridden by your rights and freedoms.
• Consent: Where fg771 relies on your consent as the legal basis for processing (for example, for marketing communications), you may withdraw that consent at any time by contacting support or updating your account preferences.

5. Data Sharing & Disclosure

fg771 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen against sanctions lists.
• Technology Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on fg771's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other competent authorities, where fg771 is required by law or regulatory obligation to disclose your data.
• Professional Advisers: Legal counsel, auditors, and other professional advisers, where necessary for the conduct of fg771's business operations.

Any third party that receives your personal data from fg771 is required to handle it in accordance with applicable data protection law and is prohibited from using it for any purpose other than the specific purpose for which it was shared.

fg771 does not transfer your personal data outside the Philippines except where necessary to engage internationally-based technology service providers, in which case appropriate contractual safeguards are put in place to ensure an equivalent level of data protection.

6. Data Retention

fg771 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active fg771 account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Retained for a minimum of five (5) years following the completion of the KYC process or account closure, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and Usage Data: Retained for up to twelve (12) months, after which it is anonymised or deleted.

When personal data is no longer required, fg771 will securely delete or anonymise it in accordance with our internal data disposal procedures.

7. Cookies & Tracking Technologies

fg771 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit fg771.app. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the fg771 platform, including session management, login authentication, and security functions. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience on fg771.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the fg771 platform, helping us identify areas for improvement. fg771 uses only first-party analytics tools and does not share analytics data with third-party advertising networks.

fg771 does not use advertising cookies, cross-site tracking cookies, or any cookies that build profiles for third-party marketing purposes.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the fg771 platform, including logging in to your account.

8. Data Security

fg771 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the fg771 platform.
• Encryption of sensitive data at rest, including financial information and government ID data.
• Role-based access controls ensuring that fg771 staff can only access personal data that is necessary for their specific job function.
• Regular security audits, penetration testing, and vulnerability assessments of the fg771 platform infrastructure.
• Real-time fraud detection and anomaly monitoring systems that flag suspicious account activity.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.

While fg771 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fg771 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

You are responsible for maintaining the confidentiality of your fg771 account credentials. Please do not share your password with anyone, and contact support immediately if you suspect unauthorised access to your account.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fg771:

• Right to Be Informed: You have the right to be informed about how fg771 collects and processes your personal data, as set out in this Policy.
• Right of Access: You have the right to request a copy of the personal data fg771 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data fg771 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fg771's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where fg771 relies on legitimate interests as the legal basis, or where your data is used for direct marketing purposes.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe fg771 has not handled your personal data in accordance with the Data Privacy Act.

To exercise any of the above rights, please contact fg771's Data Protection Officer at the details provided in Section 13. fg771 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act.

10. Children's Privacy

The fg771 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. fg771 does not knowingly collect personal data from individuals under the age of 21.

If fg771 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the fg771 platform, please contact us immediately at the details provided in Section 13.

fg771 employs age verification procedures during the account registration and KYC process to prevent underage access to the platform. These procedures include verification of government-issued identification documents confirming date of birth.

11. Third-Party Links

The fg771 platform may contain references to third-party payment providers and service partners. fg771 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party service providers you interact with in connection with your use of the fg771 platform, including your chosen payment provider (GCash, PayMaya, BPI, BDO, or Metrobank).

fg771 does not control the data collection or processing practices of third-party payment providers and accepts no liability for how those providers handle your personal data beyond the scope of their engagement with fg771.

12. Updates to This Policy

fg771 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this document.

Where changes to this Policy are material, fg771 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the fg771 platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how fg771 protects your personal data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or fg771's data practices, please contact our Data Protection Officer using the details below. All data subject requests and privacy complaints will be handled in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with fg771's response to your data subject request.